Experience the Difference ...

At Rossmar & Graham, our "Customer First" philosophy separates us from the competition. We act as if our world revolves around the customer…..because we know it does.

Our in-house Customer Service Staff provides you with timely solutions to:

• Telephone Inquiries
• Work Orders
• Updating Maintenance Records
• Resale Applications
• Creating New Ownership Records
• Supplying Office Services to Support Your Association and Your Community Manager

Ultimately, it's our responsiveness to the needs of your community that will be the true measurement of our success.

Customer Evaluations

At Rossmar & Graham, we believe in creating partnerships with our customers. An open line of communications is integral to every partnership and this is one reason we solicit your feedback. To enhance and improve delivery of services, we regularly mail out evaluation surveys to all of our customers. In addition, our on-line survey can be conveniently completed at any time.

A Letter From The President of August Sun

Our Customers Say It Best...

"Let me say how very pleased we have been with the entire crew of Rossmar & Graham over the last couple of years. The level of professionalism you all have shown has been superior to anything previously experienced in this community and it is much appreciated. All too often people are quick to criticize and slow to praise. Hats off to everyone at Rossmar & Graham who have so diligently kept us on track and pointed us in the right direction."

-- Linda Thompson, President, Country Place at Chandler

"Rossmar and Graham has been our property management company for the past nine years. As the Board President, I look forward to continuing this relationship which has been built on mutual trust, confidence and respect. I most sincerely endorse and highly recommend Rossmar & Graham to any organization in need of such services"

-- Kay Parker, Treasurer/Former President

"Rossmar & Graham has always been just a phone call away. There have been many times I have called for different reasons or issues, and they have always come through immediately. They have never let us down in the two years that I have served as President. It is wonderful to know that we have a management firm we can rely on and a staff that cares."

-- Marc Xander, Vice President/Former President

"Our Association has been with Rossmar & Graham for eight years. We appreciate them because of the quality of their staff. They are results-oriented and when we need something we get it…no excuses!"

--Kevin Crosse, President, Canyon Crest at Scottsdale Horizon Association

"We've been with Rossmar & Graham since the Association transitioned from the developer. We are extremely happy with their follow-up, attention to detail, and the quality of their financial reporting."

--Mike Walsh, President, One Carefree Place Commercial Condominium Owners Association

"Rossmar & Graham is not just our management company…they are our friends, too. I have never experienced the level of comfort that I experience with Rossmar & Graham and I would recommend them to anyone."

-- Steve Barone, Member/Former President

Client References
DESERT HARBOR
	Thunderbird and 91st Avenue, Peoria 1,597 Units Managed by Rossmar & Graham since 1995
LAKEWOOD
	Chandler Blvd. and 32nd-40th Streets, Chandler 3,522 Units Managed by Rossmar & Graham Since 1992
ANASAZI
	12220 Paradise Village Parkway South, Phoenix 604 Units Managed by Rossmar & Graham Since 1989
FINISTERRE
	Lincoln Drive and 61st Place, Paradise Valley 93 Units Managed by Rossmar & Graham Since 1995
RIO MONTANA
	Shea Blvd. and 128th Street, Scottsdale 262 Units Managed by Rossmar & Graham Since 1993
DESERT ROSE
	90th Street & Raintree, Scottsdale 265 Units Managed by Rossmar & Graham Since 1996
ONE CAREFREE PLACE
	36800 N. Sidewinder, Carefree 30 Units Managed by Rossmar & Graham Since 2000
KIERLAND HERITAGE
	Greenway Parkway and Clubgate Drive, Scottsdale 78 Units Managed by Rossmar & Graham Since 1997

Dare to Compare!

DARE TO COMPARE AND SEE HOW WE STACK UP TO THE COMPETITION!

The Rossmar Reporter

	December 02

Sure Pay Program

Register Today for Automatic Withdrawal to Pay Your Maintenance Fees

Just one more way we strive to make your life a little easier

Free yourself from having to remember one more bill, and save on postage at the same time.

Deductions are made the 5th of each month, ensuring your payments are always on time. Never incur another late fee again!

Payments are made directly to your Association's bank account, eliminating the time we normally spend processing the payment. So your payment starts earning interest earlier and this additional income is used to absorb Association expenses.

Once the account is set up, you'll be notified in writing to discontinue payment by coupon. Until then, you should continue to pay just as you are now.

Complete and submit your application today!

Management Proposal Request On-Line

What to Look for When Selecting a Management Company

Insurance Primer & Checklist

Professional References

Attorney References:

Don Dyekman, Esquire
Mariscal, Weeks, McIntyre & Friedlander
602-285-5018

Scott Carpenter, Esquire
Carpenter & Hazlewood
480-991-6949

Curtis Ekmark, Esquire
Ekmark & Ekmark
480-922-9292

Beth Mulcahy, Esquire
Mulcahy Law Firm
602-241-1093

Burt Cohen Attorney
Burt T. Cohen P.C.
7333 east Doubletree Ranch Road
Suite 205
Scottsdale Arizona 85258
480-481-0202

Accountant References

Mark Reece, CPA
(480) 834-1114

Maury Patten, CPA
480-839-0257

Gregg Butler, CPA
480-497-1250

Insurance References

Vinnie Hager
JGS Insurance
732-834-9800 ext. 205

Ed Frautschi
Farmers Insurance Group
480-951-0763

Taylor Usher
Hill & Usher
(602) 667-1839

Russ Florence
Henderson Insurance Agency
(480) 460-8888


Leann Brum
Alante Insurance Services
623-362-0791

Vendor References

Nautilus
Jim Leonard
(480) 607-9909

Sunland Asphalt
Steve Musegades
(602) 323-2800

Lyons Roofing
Pat Lyons
602-276-5515